![]() ![]() If they weren't, and you're still having trouble, tell us what you were trying to do, and what problems you encountered. Were these steps helpful? If so, please let us know at the bottom of this topic. You'll have access to your subscription until it expires.Īs a Microsoft 365 subscriber, you can contact support for free to get help with account and billing issues. If you don't see options for Turn off recurring billing or Cancel, but instead see Paid with and None, it means your subscription will end on the date specified in Expires on.įollow the prompts to turn off recurring billing. To update your direct debit payment method in the app: Tap Wallet. Contact information for your merchant can be found in the direct debit. Select a new payment method or click Link a new card or bank account. If you see a Turn on recurring billing link, it means recurring billing is already turned off. Heres how to change the payment method for direct debits: Select your current payment method. 5.Select the merchant whose agreement you want to cancel and click ‘Cancel’. 4.In the ‘My pre-approved payments’ section, click ‘Update'. 2.Click ‘Profile’ near the top of the page. You will get a confirmation mail from paypal with the following message 'No further payments will be made to this merchant from your PayPal account.'. Some steps may be named slightly different. Otherwise, you'll have access to your subscription until it expires. Here’s how to cancel a subscription or recurring payment: 1.Go to and log in to your account. Login to Paypal -> Settings -> Payments -> manage direct debit payments -> select the merchant -> terminate/cancel. If you choose to get a refund, the subscription will go into reduced functionality mode immediately. You might be given the choice to get a refund for unused time. If you see a Cancel link, choose it to cancel the subscription. If you see a Turn off recurring billing link, choose it to turn recurring billing off. On the Services & subscriptions page, locate your Microsoft 365 subscription and then select Manage. If prompted, sign in with the Microsoft account email and password associated with your Microsoft 365 subscription. ![]()
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